John Gallaugher's previous podcasts

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This lecture introduces the concepts of operational effectiveness and strategic positioning. The case of online grocer FreshDirect is used to illustrate the impact a startup with a technology-enabled, innovative and defensible model, can have on a market. The class ends with an introduction to the resource-based view of competitive advantage as it relates to IT and IS. A student reading for this discussion is online at http://www.gallaugher.com/chapters  



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