How did Netflix repel Wal-Mart and crush Blockbuster? This podcast covers key issues of firm competitiveness, the Long Tail, collaborative filtering, value of the data asset, supplier relationships, and other factors for the firm’s success. The class ends with a discussion of how Internet video and on-demand threaten the Netflix model, and what the firm is doing to try to turn the threat into another opportunity. The discussion mirrors the free Netflix case available at http://www.gallaugher.com/chapters.
